Technical Support



If the below information does not satisfactorily address your question or issue, please contact us for further assistance.

Q: Will the mobile app work on my device?
    A: The mobile app is supported on the following devices: For iPhones - The App will work on iPhone 4S and higher that are running iOS 7 and higher. The Bluetooth 4.0 feature of TrakDot will only work with iPhone 4S and higher.
For Andriod - The App will work on Android Devices with Android 2.3 (Gingerbread) and higher. The Bluetooth feature will only work with Android devices that support Blutooth 4.0 and are running Android 4.3 and higher.


Q: Where can I download the TrakDot app
    A: You can download the TrakDot app from your mobile app store or using the links on the TrakDot homepage