Terms & Conditions

BEFORE ACCESSING OR USING OUR WEBSITE, PLEASE READ THE FOLLOWING TERMS & CONDITIONS CAREFULLY. NOTE: The Trakdot.com website is intended for use by individuals 18 years of age or older. You represent and warrant that you are at least 18 years old or visiting the Trakdot.com website under the supervision of a parent or guardian.

These Terms & Conditions “T&Cs” constitute a legally binding agreement between the customer “you” and “Globatrac, LLC”'. Please read the following T&Cs carefully before registering with us and using any of our services. By accepting this agreement, you agree to be bound by the T&Cs by accessing/browsing this website and using our services, regardless of whether you place an order. If you breach any of the T&Cs, you are prohibited from continuing to use our website.
We reserve the right to change this website and these T&Cs at any time.

Terms of Use
You agree to and solely responsible for the following:

  • Providing accurate information related to your account and order information
  • Not posting or transmitting to the Trakdot.com website any material which is: threatening, in breach of confidence, private, violates or infringes the copyrights, patents, trademarks or other proprietary rights of any person, infringes on the rights of a third party, can potentially cause technical damage to the website

Globatrac, LLC reserves the right to remove any information which we believe is unlawful or inappropriate, violates the T&Cs stated or could potentially result in liability to Globatrac, LLC..
Each time you login, you will be deemed an authorized user of the website in a manner consistent with the T&Cs. You are solely responsible for protecting the confidentiality of the password you have provided to us and identification information assigned to you. You will notify us immediately of any unauthorized or misuse of your account.

Termination of Use
Globatrac, LLC reserves the right to terminate and deny the right to use the trakdot.com website and all of the offered services when the T&Cs are breached for any reason whatsoever. You are personally liable for any orders that you place with us or charges that you incur prior to the account termination. Globatrac, LLC reserves the right to change or discontinue all or any aspects of the trakdot.com website at any time without prior notice.

Pricing Errors and Product Information
The trakdot.com website displays prices and availability of products and services which are subject to change without notice. We will make every effort to ensure errors will be corrected where discovered. Globatrac, LLC reserves the right, at any time, to revoke any stated offers and to correct any errors or omissions after an order has been placed with us. Globatrac, LLC will attempt to display product information (details and images shown) on our website as accurately as possible.

Validating Your Order
After you place an order with us, our website will perform a validity check. Globatrac, LLC reserves the right to reject or cancel any order you place with us, and/or to limit quantities on any order, without giving any reason. These restrictions may include orders placed using  the same credit card or orders that use the same billing or shipping address. If we reject your order, our Customer Service Team will attempt to notify you using the email address provided with your account.

Order Acceptance/Confirmation
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The trakdot.com website reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Order Payment
We currently offer major credit cards and PayPal as forms of payment.
Subscription & Billing:

  • Your subscription may start with a free trial, and is on a yearly basis.  If you elect automatic renewal, your subscription will continue until you cancel or terminate your contract.  If you have set-up automatic payment, we will bill the yearly fee to your Payment Method.  You must cancel your membership before it renews each year in order to avoid billing of the next year’s membership fees to your Payment Method.
  • By electing automatic renewal, you authorize us to charge you a yearly subscription fee at the current rate, and any other charges you may incur in connection with your use of your Trakdot Devises to your Payment Method.  You acknowledge that the amount billed each year may vary from year to year for reason that may include differing amounts due to promotional offers and/or changing or adding a plan, and you authorize us to charge your payment method for such varying amounts. 

Disclaimer & Limitation of Liability
By using the trakdot.com website, you expressly agree that use of our website is at your sole risk. We do not warrant that use of the trakdot.com website will be error-free, nor do we warrant the content accuracy, integrity or completeness that you see on our website.
The user hereby acknowledges that this paragraph shall apply to all content, products and services available throughout the trakdot.com website. Under no circumstances shall Globatrac, LLC be liable for any direct or indirect damages that result from your use of or inability to use the trakdot.com website, including but not limited to reliance by you on any information obtained from the site that results in errors, deletions, viruses, delays in service or any other website performance failure. Whilst every effort has been made to ensure the content displayed on this website is correct, Globatrac, LLC makes no warranty as to the accuracy of the information, and provides all information on an "as is" basis. Globatrac, LLC, including our partners and affiliates, associated third parties, employees, contractors and those involved with the operating of the trakdot.com website, to the maximum extent permitted by law, disclaim all liability and responsibility for any loss or damage that might be suffered by you or any third party caused by the website or the products sold on it. This includes (but not limited to) any loss or damage suffered as a result of negligence.

Intellectual Property Rights
The use of any of Globatrac, LLc or trakdot trademarks without our express written consent is strictly prohibited. Everything you see on our website is copyrights, trademarks, and/or other intellectual property owned, controlled or licensed by Globatrac, LLC or any of its affiliates. These rights and are protected by international copyright, trademark and other intellectual property laws.

Force Majeure
Globatrac, LLC shall not be liable for unforeseen delays in performing any of its obligations under these Terms and Conditions, and will be entitled to a reasonable extension of time for the performance of such obligations.

All claims shall be submitted to the exclusive jurisdiction and venue of the courts located in the State of California, U.S.A.

Shipping & Returns
All orders placed on the trakdot.com website are subject to product availability and will be delivered according to our delivery policies. Please note that delivery times are dependent on the destination country as well as size and weight of the order.
Please review the Shipping Guide section for further information on delivery methods and expected delivery timeframes.
In the rare event that your order never arrives, please contact our Customer Service Team at support@globatrac.com as soon as possible.

You are eligible for an order cancellation under the following circumstances:

  • • Before Payment: Within fourteen (14) days of submitting order
  • • After Payment: Within 24 hours of payment. Please contact Customer Service at support@globatrac.comin the event that you would like to cancel your order

Returns & Refunds
The products we source are of the highest quality, so if you are not happy with an item you have purchased, please contact our Customer Service Team at support@globatrac.com as soon as possible. We will be able to assist you with any returns and refunds based on the condition of the item. We accept email requests for returns within 30 working days of receiving your order. Returns will not be accepted without prior approval from our Customer Service Team. Your request should include all necessary information in accordance with the requirements as stated on the Order Summary and any additional information required by the Customer Service Team.

We reserve the right to approve or reject returns requests on a case-by-case basis. Once the Customer Service Team has approved the request, we may ask you to send the item to our nearest domestic warehouse processing facility. We must receive your package at our warehouse processing facility within 10 working days from the date we approved your request. We will inspect all returned items and if eligible, we will award an exchange or refund.

Refund will be issued up to Thirty (30) days after purchase date provided the package has not been opened and the device has not been registered nor activated.  Refund does not include any shipping and handling costs.